The controller under the GDPR is NEPTIQ Software Solutions David Raffelsberger, Neu-Viechtwang 23, 4644 Scharnstein, Austria. Email: office@neptiq.tech.

• Contact form: name, email, optional company, message body. This data reaches us via email (Resend) and is not stored in a database.
• Server logs (Vercel): IP address, user agent, request time. Kept for 7 days, used only for attack defense and error diagnostics.
• Plausible Analytics (cookie-free): aggregated statistics on visited pages, browser, country. No personal profiling.

Processing for contract initiation (Art. 6(1)(b) GDPR) for the contact form. Legitimate interest (Art. 6(1)(f) GDPR) in a secure, error-free website for logs and cookie-free reach measurement.

• Vercel Inc. (hosting) — DPA in place, EU datacenters (fra1) preferred
• Resend (Sendgrid B.V.) for email delivery of the contact form — DPA in place
• Plausible Analytics — self-hosted on our own infrastructure at Hetzner Online GmbH, Germany (EU); cookie-free, no transfer to third parties

You have the right to access, rectification, erasure, restriction of processing, data portability, objection, and to withdraw consent at any time. Complaints can be filed with the Austrian Data Protection Authority (dsb.gv.at).

Contact inquiries are kept in our mailbox as long as required for processing, max 3 years. Server logs are deleted automatically after 7 days.